Welcome to Fentty Beauty’s FAQ page! We’ve gathered answers to some of the most common questions we receive. If you don’t find the answer to your question here, feel free to contact us directly.

1. How can I place an order?
   To place an order, simply browse our website, select the items you’d like to purchase, and click “Add to Cart.” Once you’re ready to check out, click on your shopping cart and follow the checkout process to enter your shipping and payment information. You will receive an email confirmation once your order is successfully placed.
2. Can I modify or cancel my order after it’s been placed?
   Orders are processed quickly to ensure fast delivery, so we are unable to modify or cancel orders once they have been placed. However, if you need to make changes or cancel your order, please contact us immediately at fenttybeauty@store.com, and we will do our best to assist you.
3. Do you offer international shipping?
   Yes, we offer international shipping. Shipping costs and delivery times will be calculated at checkout based on your location.
4. What payment methods do you accept?
   We accept a variety of payment methods including:

Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
PayPal
Apple Pay
Google Pay

5. How can I track my order?
   Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to monitor your package’s delivery status via our shipping partner’s website.
6. What should I do if I receive a damaged or defective product?
   If you receive a damaged or defective item, please contact us within 7 days of receiving your order. Provide your order number and photos of the damaged product to support@fenttybeauty.store, and we will arrange for a replacement or refund.
7. Do you accept returns?
   Yes, we accept returns. You can return unused and unopened items within 30 days of purchase for a full refund or exchange. For more information on our return process, please refer to our Return Policy page.
8. How do I contact customer support?
   You can reach our customer support team at fenttybeauty@store.com. We aim to respond to all inquiries within 1-2 business days.
9. Is it safe to shop on your website?
   Absolutely! We use SSL encryption technology to ensure that your personal and payment information is secure. Shopping with us is safe, and your privacy is our top priority.
10. Can I sign up for your newsletter?
    Yes, you can subscribe to our newsletter by entering your email address in the subscription box on our website. By subscribing, you will receive updates on new products, exclusive discounts, and beauty tips.

Still have questions?
Feel free to reach out to us at fenttybeauty@store.com, and we’ll be happy to assist you!